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Job Overview

Sales Support Manager

Ref SSM19

Location Farnborough, UK

Salary £20,000 - £25,000 per annum

Your Consultant

Jaques Brooks

Sales Support Manager

JOB TITLE: Sales Support Manager

DEPARTMENT: Aviation

JOB PURPOSE: To provide comprehensive administrative support to the Branch and Managing Director.

MAIN TASKS AND RESPONSIBILITIES:

BUSINESS SUPPORT

  • Work in a fast-paced recruitment environment
  • Ensure that all incoming CV's are passed on to the appropriate person
  • Maintain CRM System in accordance with company & legislative requirements
  • Complete in-house payrolls when required and resolve any Payroll related queries
  • Assist team with recruitment including the creation and advertising of vacancies by creating and designing job banners on InDesign and advertising on all Social Media Platforms
  • Creation of proposals for new clients on InDesign
  • Source new leads/opportunities for all team members and upload on to Team Lead Tracker making use of our CH Aviation platform
  • Upload new client contracts and update contracts tracker as and when required to CRM System ensuring the highest possible standards of accuracy
  • YTD tracking of placements, proposals, terms sent and new business wins
  • Assist team with CV profiling/re-formatting as and when required based on hiring client
  • Liaise with Marketing Manager providing local support to national campaigns including merchandising.
  • Support recruitment consultants by fulfilling a resourcer role alongside day-to-day Sales Support Manager functions.

CLIENTS & CANDIDATES

  • Motivate and support the sales team to ensure client and candidate compliance to all applicable legislation and contractual requirements
  • Resource CVs for consultants for required roles on Broadbean & LinkedIn as required
  • Build & maintain relationships with all candidates and clients, scheduling registrations and taking bookings as and when required
  • Obtain references and identify gaps in candidate's education/employment history
  • Review new jobs on CRM ensuring compliant to legislation and client requirements with relevant approval from Managing Director when required
  • Ensure contracts are agreed prior to supply.

FINANCIALS

  • Continually support the sales team as and when required to ensure financial targets are met
  • Daily/weekly updating of the division financial/forecast sheet and permanent pipeline
  • Liaise with credit control to resolve any payment issues
  • Weekly management reporting on aged debt
  • Manage Credit Check process prior to supply
  • Raise Purchase orders as and when required.

MANAGING DIRECTOR ASSISTANCE

  • Complete Managing Director Expenses and Team Credit Card Expenses
  • Internal/External Flight and HOTAC booking for Managing Director
  • Parking and Taxi bookings for Managing Director
  • Manage internal Sickness and Holiday tracker and report back to Managing Director
  • Minute Taking and Document Typing

GENERAL

  • Preparation of monthly and quarterly business meetings QBM/QRM/EMM
  • Attend and minute team meetings and circulate before the close of business the same day
  • Lead daily team huddles as and when required
  • Embrace and demonstrate commitment to the McGinley values, ensuring service standard are adhered to at all time
  • Comply and operate in line with company's procedures outlined in the BMS
  • Use the company intranet (Talent Hub) and (Microsoft Teams) as a key tool for following procedures, processes, and for obtaining general information/updates on the company and its activities
  • Order stationary and office supplies for the branch and liaise with finance team
  • Manage local IT administration.

TEAM

  • First line support to Senior Management team in all aspects of Office Management
  • In conjunction with HR, monitor appraisal process and ensure all appraisals are diarised, signed and sent to HR within 72 hours from appraisal date. Work with Branch Manager to ensure appraisals are completed on time
  • Ensure all new starter forms are completed and signed before employment start date
  • Deliver training to new starters, outlining processes such as compliance, administration, AWR, payroll and credit control
  • Work alongside the HR assistant to facilitate the new starter academy process through to week 26
  • Drive, monitor and encourage consultants to maintain company standards and exceed KPI's
  • Issue weekly and monthly KPI reports to Office Management and document weekly
  • Social Media posting - daily.

PERSON SPECIFICATION:

ESSENTIAL

  • Previous administrative experience in a busy recruitment environment
  • Previous payroll experience
  • Strong MS Office skills particularly in Microsoft Word and Excel
  • Excellent communication skills, both verbal and written.

COMPETENCIES FOR SUCCESS

  • Outgoing personality
  • Good communicator, verbally & in writing
  • Attention to detail
  • Organised & methodical
  • Ability to work towards deadlines
  • Ability to prioritise workload
  • An energetic and motivated professional.

DESIRABLE:

  • Previous payroll experience in temporary recruitment environment

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